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We have updated our User/Subscription Privacy Notice to reflect changes we’ve made to strengthen your privacy rights. This is our commitment to how we use your data and keep it safe. We have made changes to address the new standards introduced by the European data protection law - known as the General Data Protection Regulation (GDPR).


What is Personal Information?

Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, company and job title.

We do not consider personal information to include information that has been anonymised or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

We collect personal information from you when you subscribe to our magazines, websites or newsletters.

How we use your personal (subscription) information?

We use your personal information to send you the information, magazines and newsletters that you have specifically requested. We will also use your details to contact you about your subscription and provide you with personalised advertising and marketing.

It is your choice how we use your personal information

You have choices about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customised and relevant advertising.

Access, control, and correct your subscription information

It is your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up-to-date.

Your right to be forgotten

Once you have requested the cancellation of your subscription, your details will be permanently deleted. If you wish to subscribe again at a future date, you will need to set-up a new subscription.

What personal information do we hold

We hold your name, address, email, job title and company. We will provide you with a copy of your subscription information in a structured and readable format on request. If your contact information is incorrect or incomplete, you have the right to ask us to update it.

You have the right to object to our processing of your contact information:

  1. You can ask us to delete or restrict how we use your contact information but this may impact your access to some of our services.

  2. Share your contact information (internally between divisions).

  3. Disclose your information to any third-party companies. Please note - We do not sell, rent or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

How long we keep your personal information

We retain your personal information for as long as necessary to provide the Subscription Services you have requested.

How do we protect your Personal Information

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorisation controls.

Log-in to view your Subscription Record and make any changes

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